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Travel info

Things are looking better every day in terms of the status of Covid-19 in Iceland. Boarders are opening up and we are able to welcome guests back to our island. But, we all need to be very careful and that is what we are doing in our hotels. Extra cleaning and following all the rules is what we do and hope you will do the same! Welcome to Center Hotels.

Vaccinated Travelers
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We welcome you
People who present a vaccination certificate or a certificate of previous infection are allowed to enter the country without restrictions. All travelers must pre-register before arriving in Iceland and confirm their departure day, if available.
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No vaccine, no problem!
Breakfast in bed
Quarantine service
If you are not vaccinated we are able to welcome you with all the appropriate quarantine care needed. We will make sure that you will have the best possible stay, under the circumstances. You will be served complimentary breakfast to your room and if you choose to stay at Miðgarður by Center Hotels, you have the option to order both lunch and dinner to your room. *Passengers coming from high-risk areas are required to stay in a specific quarantine hotel during quarantine.
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PCR testing
Reykjavik
Please note that we do not perform PCR-testing at our hotels. The best location for testing takes place at Suðurlandsbraut 34, 108 Reykjavik. The result of the PCR testing can take up to 24 hours from the moment you finish your covid test. You can pre register your PCR testing at travel.covid.is
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Safety above all
View from hotel - Center Hotels
Our absolute priority
During this very challenging situation, we want to assure you that you and our staff are of absolute priority and that health and safety has our complete attention. We are open and are offering all the same service level, just with extra care. All of our employees have been fully updated on the current requirements in accordance to the recommendations of the Icelandic Directorate of Health and The Department of Civil Protection and Emergency Management, and are we are working in accordance to their advice.
Extra cleaning and sanitizing at our hotels
Cleanliness award
Miðgarður cleanliness award
Miðgarður = winner!
Miðgarður by Center Hotels was not only voted as a superb hotel with the grade 9,4 by Hotels.com guests, it was also voted the WINNER when it comes to cleanliness. We can't be more proud and are happy to continue by offering our guests clean and beautiful environment at our hotels.
Latest covid-19 info
Miðgarður reception
The Icelandic regulations
Get the latest information about current steps being taken by the Department of Civil Protection and Emergency Management in Iceland.
Get more info!
Clean & Safe
Clean and safe
With the Icelandic Tourist Board
We participate in the project "Clean & Safe" launched by the Icelandic Tourist Board where we take responsibility to follow all the necessary guidelines when it comes to safety and cleaning at our hotels. The goal is for our staff members and guests to feel as safe and secure as possible so that everyone can relax and enjoy themselves at our hotels.
See our pledge

We are happy to help with your booking

Changing bookings due to COVID-19

If you have a booking with us and you are unable to travel due to the travel restrictions related to the COVID-19 virus you are able to change your booking and re-book free of charge anytime until the end of 2021. Bookings are subject to availability and the terms and conditions "Book with confidence" rates apply. Our dedicated reservations team is here to help you with your booking. You can reach us on the phone (+354 595 8500) or via email reservations@centerhotels.com.

I have a booking with you and I need to change my travel dates. What are my options?

We are happy to rebook you, free of charge, to any date of your choosing. There are no rebooking fees. You keep the amount you have paid as a credit towards a new booking, on dates of your choosing. Please email us for more information at reservations@centerhotels.com

I have a non-refundable booking. What are my options?

If you wish to rebook, we are happy to do so free of charge. You keep the amount you have paid as a credit towards a new booking, on dates of your choosing. Please email us your new dates and we will rebook you. Please email us for more information at reservations@centerhotels.com. If you wish to cancel, and not rebook at this time, we offer you to keep the amount you have paid as credit. Please email us for more information. Unfortunately, refunds are not available.

I have a booking through a third party website. What should I do?

If you have made a booking through a third party website, please contact them directly. We offer all guests the option to rebook to any date of their choosing. Please email us for more information or assistance to reservations@centerhotels.com.

I have made a booking through a travel agent. What should I do?

Please contact your travel agent and discuss your options. If you need assistance please email us, to reservations@centerhotels.com or use the chat.

I am due to arrive within the next 48 hours. What should I do?

Please contact us immediately via the chat or via telephone (+354 595 8500) for immediate assistance.

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